Designer secondary Grey Street Grainger Town SECONDARY2

Updated on 5 January 2021 

The North East and the rest of the UK are under national lockdown restrictions. To reduce social contact, the regulations require some businesses to close and impose restrictions on how some businesses provide goods and services. The businesses required to close include non-essential retail, such as clothing and homeware stores, vehicle showrooms (other than for rental), betting shops, tailors, tobacco and vape shops, electronic goods and mobile phone shops, auction houses (except for auctions of livestock or agricultural equipment) and market stalls selling non-essential goods – these venues can continue to be able to operate delivery services.

If you're visiting NewcastleGateshead for essential shopping, please continue to follow the guidelines for safe shopping.

Parking in Newcastle City Centre 

If you are driving to get to Newcastle city centre to your Christmas shopping, please consider these pointers for Newcastle City Council to help you with your experience as well as keep yourself and others safe: 

  • Please aim for one of the less busy car parks. You could even consider using the taxi ranks on Hood Street and Shakespeare Street as parking spaces.
  • Use contactless payment methods – such as pay by phone – where possible.
  • Additional cleaning throughout city council car parks is taking place to keep people safe.
  • Parking staff will be directing drivers at the main multi-storey car parks to help them to find a space as quickly as possible.
  • Alternative car parks, which are all between five and 15 minutes’ walk from the main shopping areas, include Grainger Town, Oxford Street, Dean Street, Manors, Quayside, Claremont Road, St Georges’, Civic Centre and Stadium (NUFC).
  • There are seven multi-storey car parks which are part of the Alive after Five scheme, which means people can park for free after 5pm Monday to Saturday.
  • The seven multi-storeys which are part of Alive after Five are Grainger Town, Eldon Square, Eldon Garden, Oxford Street, Dean Street, Manors and Quayside car parks.

What safety measures are in place around social distanced shopping?

If you need to go into Newcastle city centre or another high street for your shopping, please make sure to avoid public transport and consider walking or cycling to your local high street instead.

  • There is a one-way pedestrian system around the city, particularly along major high streets like Northumberland Street to help visitors practice social distancing and move around the city. You will need to walk up one side of the street and down the other.
  • Maintain social distancing at all times with staff and other customers.
  • A queuing system may be in place outside shops to help monitor how many people are allowed into shops and stagger business.
  • Shops and businesses will undoubtedly be different from before the lockdown and may not have all areas open or request you follow a one-way system within the shop as well as limiting the number of visitors allowed inside the shop at one time.
  • There will be additional screens at tills and service points.
  • Shops will be encouraging contactless payment to help limit the spread of covid-19.
  • You are encouraged to shop alone which will help with social distancing and managing crowds.
  • Before you head into Newcastle city centre, check out how busy Northumberland Street and Grey Street are thanks to Newcastle City Council and NE1's app, How Busy is Toon? 

Things to consider before you visit NewcastleGateshead to shop

  • It’s mandatory to wear a face covering inside shops.
  • Shop opening hours may have changed so we recommend checking before you travel.
  • Try to avoid arriving at the beginning of the day and busy periods to avoid unnecessary queuing before a shop opens. 
  • Ensure you continue to regularly wash your hands and use hand sanitiser where washing isn’t possible.
  • Please don’t leave the house if you have coronavirus symptoms or suspect you have coronavirus.
  • Expect to queue - so be patient!
  • Although on the whole, guidelines and procedures within each shop will be the same - there may be some variation within different businesses. Please familiarise yourself with individual websites to make sure you know what to expect before you visit and respect staff who are helping you stay safe in store. 
  • It is inevitably going to be busier in the lead up to Christmas so please be patient, consider what time you go shopping and pay attention to the restrictions and procedures in place within each shop.

We will continue to update our website with information as the situation evolves. Take care.

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