The Biscuit Factory


Telephone: 0191 261 1103


We're Good to Go

The measures we have put in place:

  • Staff will maintain regular cleaning of highly trafficked areas
  • Screens have been installed at purchase points to increase protection between staff and visitors
  • Staff will wear masks when interacting with members of the public, unless behind protective screens or requested not to by lip-reading or hearing-impaired customers

How you can help when visiting us:

  • If you are feeling at all unwell please postpone your visit
  • Please maintain a 2m distance from staff and other visitors not within your household/bubble at all times
  • Only one household/bubble are to use the lift at one time
  • You will be asked to register your arrival at the gallery as part of national track and trace efforts
  • Please wash/sanitise your hands at regular intervals, especially after touching door handles/railings
  • Use contactless / card payments wherever possible to minimise handling cash
  • All visitors will be required to wear a mask throughout the building unless they are legitimately exempt

We're delighted to confirm that we will reopen on Wednesday 14 April, five days a week from Wednesday to Sunday.

The gallery will open 10am - 5pm

The Factory Kitchen Cafe opens: 10am-4pm Wed-Fri, 10am-5pm Sat-Sun

We look forward to seeing you soon!

We will be maintaining some pre-lockdown policies, and introducing some new procedures to keep everyone safe and healthy as far as possible.

What to expect:

  • The Biscuit Factory are maintaining a 2 metre distancing policy at every possible opportunity, and ask that visitors do the same.
  • Hand sanitising and regular cleaning of highly trafficked areas will also continue.
  • Contactless/card payments will also continue to be the only methods of payment within the gallery space.
  • You will notice some new ways of moving around the building, and queuing for service at our front desk.

The Biscuit Factory is the UK's largest independent art, craft and design gallery set in the heart of Newcastle's cultural quarter - Ouseburn Valley. Housed in a former Victorian warehouse, the beautiful and dynamic art gallery is set over two floors, displaying a range of exciting contemporary fine art, sculpture, original prints and jewellery, quality craftsmanship and design-led homewares.

The Biscuit Factory hosts four major exhibitions a year, changing on a quarterly basis and representing the work of around 250 artists each season, so there is always something new to see every time you visit.

Buying art is a personal experience and whether you are a seasoned collector or a first-time buyer, our professional and friendly team are here to assist you with your choices, and thanks to the interest-free Own Art purchase scheme, buying art is simple and affordable.

You can find the gallery's in-house cafe The Factory Kitchen on the first floor, which serves a fresh and innovative brunch menu, homemade cakes, ice creams and coffee. It also boasts a rooftop terrace and sheltered greenhouse area.

Useful Information

Opening Hours


Tuesday CLOSED

Wednesday 10:00 - 17:00

Thursday 10:00 - 17:00

Friday 10:00 - 17:00

Saturday 10:00 - 17:00

Sunday 10:00 - 17:00

Telephone: 0191 261 1103



How to find us

Things to do nearby...

The Ship Inn

Ouseburn Brewery Tours

Arch 2 Brewpub and Kitchen

The Biscuit Factory Shop

Cobalt Studios

Thali Tray

Flea Circus


The Factory Kitchen at The Biscuit...

1 2 Next Page

What do you want to do?


Loading entries...

You May Also Like