EW AA Supp NG A woman sitting on a bench amongst the greenery in The Alnwick Garden

When you visit NewcastleGateshead, we want you to feel confident that your needs are understood and catered for.

Thanks to the Everyone Welcome programme, a growing number of local businesses are improving their facilities and services to ensure everyone, regardless of age or access requirements can enjoy everything the region has to offer. Whether you have a physical or hidden disability, are an older visitor, or a family with young children, you’ll find more businesses ready to welcome you.

EW AA Supp 2 NG A woman who is a wheelchair user reading an exhibit at the Discovery Museum

What is Everyone Welcome?
Funded by the North East Combined Authority and Destination North East England, Everyone Welcome is all about helping businesses offer the best experience possible for every visitor. From staff training to expert guidance, businesses are learning how to break down barriers and meet a wide range of needs, making the region a more accessible and inclusive destination.

What Does This Mean for You?
When you visit a business that’s part of Everyone Welcome, you can expect:

  • Trained staff who understand a range of access needs and are ready to help.
  • Improved facilities and services designed to make your visit more comfortable.
  • Clear accessibility information, so you can plan your trip with confidence.

Explore Inclusive Experiences Across the Region

Businesses below across Newcastle and Gateshead and beyond are part of the programme. From restaurants and hotels to cultural attractions and shops, more and more places are stepping up to make your experience welcoming, enjoyable, and stress-free.

Look out for businesses that are part of Everyone Welcome and discover a more inclusive NewcastleGateshead.

Food and drink also like bg

Featured entries in Everybody Welcome

Maldron Hotel Newcastle

Maldron Hotel is a 4-star...

Food & Drink
Maldron Hotel Secondary

Hilton Newcastle Gateshead

Hilton NewcastleGateshead has a premier...

Where to Stay
Hilton NGSECONDARYRESIZEDDC

More Everybody Welcome Entries

Tyne Theatre & Opera House

Tyne Theatre Opera House HERO Credit Grame J Baty Resized DC

North East Museums

TWAM Secondary

Stephenson Steam Railway

Stephenson Railway Museum Secondary

Segedunum Roman Fort and Museum

Segedunum SECONDARYRESIZEDDC

Laing Art Gallery

Laing 1 BD Listing Supplementary NG

Great North Museum: Hancock

GNMSECONDARYRESIZEDDC

Discovery Museum

BD Listing Supplementary Discovery NG

Chesters Roman Fort and Museum

Chesters Roman Fort SECONDARY Resized DC

Alnwick Castle

Alnwick Castle Secondary RESIZEDDC

BE THE FIRST TO KNOW