Newcastle Castle

We’re working hard to keep our website as up to date as possible against the backdrop of the ongoing coronavirus situation. If you have any specific queries about a business or takeaway option – we recommend going directly to the business’ website.

Telephone: 0191 230 6300


We're 'Good to Go'

The measures we have put in place:

  • All staff have received relevant health and safety training. They have all been issued with face-visors and gloves.
  • Staff clean all high-touch surface areas at regular intervals thoughout the day, at the beginning of the day before we open and at the end of the day after we have closed.
  • The limiting of visitor numbers throughout the day and the introduction of a one-way route means you can easily keep your distance from others.
  • Installed numerous touchless hand-sanitisation points around the site.
  • Reduced open hours and timed visitor slots to ensure social distancing.

How you can help when visiting us:

  • If you are showing any symptoms then do not enter the Castle.
  • Created a one-way system for you to explore, discover and enjoy safely.
  • Tickets must be purchased online. All transactions will be via card payments and preferably contactless. Not accepting cash for now.
  • Keep at least one metre but preferably two metres away from other guests.
  • Use the hand sanitiser dispensers at every opportunity.

Newcastle Castle has reopened and ready to welcome you along to discover the history of Newcastle-Upon-Tyne! You Must Buy Your Tickets Online - Book an arrival time - Keep your distance - Enjoy A Safe Visit

Pre-arranged ‘social bubble groups’ can now access Newcastle Castle on Tuesdays & Wednesdays but please contact Newcastle Castle directly on 0191 230 6300 or info@newcastlecastle.co.uk.

Newcastle Castle is a must-visit attraction in Newcastle-Upon-Tyne which not only explores the rich history of the city but also offers incredible views from its rooftop. There is much to discover about Newcastle Castle, from which the city gained its name many centuries ago.

The Newcastle Black Gate and Castle Keep have been subject to a vast amount of research over the last couple of years which has revealed a colourful and grim history. The uncovered stories include prisoners being hung drawn and quartered to an unusual tale of a youngster being killed by a flying donkey.

The Keep currently stands as one of the UK's finest medieval stone castle dungeons which is still open to the public. Visitors to the iconic castle will enjoy picturesque views, alongside in-depth history displays covering the backgrounds of castle inhabitants over the ages, and offering an insight into Newcastle's ancient heritage.

From a royal fortress to grim dungeons, new exhibits allow visitors to experience what life would have been like for inhabitants in these two astonishingly preserved medieval buildings. The Newcastle Castle has also hosted several ghost-hunting exhibitions due to its grim history and apparent sightings of The Poppy Girl, a previous resident of the castle who was jailed for owing people money and was beaten and died in the castle prison.

Useful Information

Opening Hours

Open Thursday - Monday: 10am-5pm

Closed to the public Tuesday & Wednesday

Last entry timed slot is 3.30 – 4pm to allow people enough time to get around the castle.

Pre-arranged ‘social bubble groups’ can access Newcastle Castle on Tuesdays & Wednesdays but please contact Newcastle Castle directly on 0191 230 6300 or info@newcastlecastle.co.uk.

Telephone: 0191 230 6300



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