Great North Museum: Hancock

We aim to keep our website as up-to-date as possible but due to the ongoing situation, it is still recommended to check the business website before you visit. Please only visit venues in your household or support bubble and be aware of the 10pm curfew at pubs, restaurants and late-night leisure venues.

Telephone: 0191 208 6765


We're Good to Go

The measures we have put in place:

  • To ensure we can maintain social distancing and to help us make your visit safe and enjoyable, it is important that as many people as possible book a ticket in advance.
  • Our staff will greet you at a distance. They will be wearing face coverings or visors and we have new protective screens at our welcome desk.
  • We have increased cleaning in all public areas and especially in areas of high contact.
  • To maintain social distancing, please do not pass your phone or printed tickets to our staff.

How you can help when visiting us:

  • You will be required to wear a face covering to enter the Museum and for the duration of your visit.
  • Please arrive within 10 minutes of the start time of your ticket.
  • Please have your ticket ready to show our staff either on your phone or a printed copy.
  • Please read the new signs providing guidance.
  • Any purchases in the shop must be made at the start of your visit. If possible, please use a contactless payment method in our shop and café.
  • We encourage you to use the hand sanitisers around the Museum.
  • If you have any of the symptoms of coronavirus, or if you have been in contact with anyone that has the virus in the last 14 days, please do not visit.

Great North Museum: Hancock will reopen on 1 September 2020.

Great North Museum are admitting fewer people into the Museum so they can provide enough space for social distancing. This means you're encouraged to book your visit in advance. If you don't book, you may have to queue outside the Museum until the number of visitors in the Museum has reduced to a safe level.

Tickets are available to book via the website.

Great North Museum reopens with two great exhibitions: Other Worlds: The Art of Atomhawk and a British Museum Touring Exhibition - Ancient Iraq: New Discoveries.

Both temporary exhibitions at Great North Museum: Hancock can now be experienced from the comfort of your home thanks to newly launched virtual reality tours. The exhibitions have been captured in 3D for you to enjoy long into the future. The new online exhibitions are compatible with smart phones as well as virtual reality headsets and feature added video interviews with curators and artists.

Please be aware that some areas of the Museum are closed until it is safe to open them. These include:

  • Mouse House (under 5s' gallery)
  • Ice Age to Iron Age gallery
  • Explore/Anglo-Saxons gallery
  • Crystals and Gems display
  • Planetarium
  • Hands-on interactive displays in all galleries
  • Ground floor Street Café
  • The Library will operate on an appointment-only 'click and collect' basis

Great North Museum: Hancock is an award-winning family attraction in the heart of Newcastle upon Tyne. It is free to enter and open daily for visitors who want to explore centuries of history.

The Living Planet gallery spans the ground and first floor of the museum and tells the story of wildlife and habitats. Also on the ground floor, the Hadrian's Wall gallery enables visitors to discover the detailed history of the World Heritage Site as well as finding out about all the forts, milecastles and associated museums that can be visited today. The gallery includes a wealth of archaeological finds from across the 73 mile stretch of Hadrian's Wall.

The Mouse House, near the entrance of the Museum, is especially for Under 5s and there are regular activities for younger visitors in this space.

Also on the ground floor is Fossil Stories, which uses fossils show major changes to the landscape and the animals and plants that were around millions of years ago. It also features a T. rex replica skeleton.

On the first floor of the Museum visitors can discover the world of the Ancient Egyptians - including two mummies - and marvel at important collections of Greek and Etruscan art and archaeology. Natural Northumbria uncovers what is special about the North East of England's animals and plants exploring woodlands, uplands, lowlands, and coastal areas.

World Cultures showcases objects in the Museum collections from across the world including the Islands of the Pacific, the great land masses of Africa and Asia, the plains of North America, as well some parts of Europe (including Newcastle, of course).

The collections in the museum belong to the Natural History Society of Northumbria (NHSN), the Society of Antiquaries of Newcastle upon Tyne (SANT) and the Shefton collection of Greek and Etruscan objects was bequeathed by the late Professor Brian Shefton.

Useful Information

Opening Hours

Monday 10:00 - 17:00

Tuesday 10:00 - 17:00

Wednesday 10:00 - 17:00

Thursday 10:00 - 17:00

Friday 10:00 - 17:00

Saturday 10:00 - 16:00

Sunday 11:00 - 16:00

Telephone: 0191 208 6765



Events at Great North Museum: Hancock

A British Museum exhibition - Ancient...

1 Sep 2020 to 1 Nov 2020


Other Worlds: The Art of Atomhawk

1 Sep 2020 to 1 Nov 2020


Being Human 2020 - Creation/Creating...

21 Nov 2020 to 21 Nov 2020


How to find us

Things to do nearby...

Newcastle Civic Centre

Blue Badge Guides

The Little Dumpling House

Properties Unique

The City Baths Newcastle

Polaris Travel

The Bruce Building

McKenna's at Northern Stage

Hatton Gallery

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