The Biscuit Factory Shop


Telephone: 0191 261 1103

The Biscuit Factory Shop Secondary

We're Good to Go

The measures we have put in place:

  • Staff will maintain regular cleaning of highly trafficked areas
  • Screens have been installed at purchase points to increase protection between staff and visitors
  • Staff will wear masks when interacting with members of the public, unless behind protective screens or requested not to by lip-reading or hearing-impaired customers
  • You will be asked to register your arrival at the gallery as part of national track and trace efforts. There will be a QR code to scan for the NHS Track and Trace app and a paper register for those without access to a smartphone

How you can help when visiting us:

  • Please make use of the hand sanitiser upon entering the gallery - to your left as you enter the main building
  • Please wash/sanitise your hands at regular intervals, especially after touching door handles/railings
  • Jewellery cannot be tried on at this time, however we can assist in sizing rings and measuring for necklaces/bracelets
  • Please refrain from handling goods in the gallery, and ask staff for assistance
  • Use contactless / card payments wherever possible to minimise handling of cash
  • All visitors will be required to wear a mask throughout the building unless they are legitimately exempt
  • Please bring your own mask with you to the gallery, and note that we will not allow entry without protective face coverings
  • Only one household/bubble are to use the lift at one time
  • Please maintain a 2m distance from staff and other visitors not within your household/bubble at all times

The Gallery will be open daily 10 - 5 with The Factory Kitchen serving take away drinks, bakery and sandwiches; so you can grab a coffee, browse the collections, and enjoy your Factory Kitchen treat at home.

The Biscuit Factory in Ouseburn is the UK's largest independent art, craft and design gallery set in the heart of Newcastle's cultural quarter. Housed in a former Victorian warehouse, the beautiful and dynamic gallery is set over two floors, displaying a range of exciting contemporary fine art, sculpture, original prints and jewellery, quality craftsmanship and design-led home wares.

The Biscuit Factory hosts four major exhibitions a year, changing on a quarterly basis and representing the work of around 250 artists each season, so there is always something new to see every time you visit.

Buying art is a personal experience and whether you are a seasoned collector or a first-time buyer, The Biscuit Factory's professional and friendly team are on hand to assist you with your choices, and thanks to the interest-free Own Art purchase scheme, buying art is simple and affordable.

Whether you're in the market for original art or you're looking for unique, artisan presents then a browse around The Biscuit Factory's shop will prove irresistible. From bespoke jewellery, ceramics and home ware to greetings cards, books and prints - you'll struggle to leave The Biscuit Factory's shop without picking up a treat for yourself or gift for someone special!

Useful Information

Opening Hours


Tuesday CLOSED

Wednesday 10:00 - 17:00

Thursday 10:00 - 17:00

Friday 10:00 - 17:00

Saturday 10:00 - 17:00

Sunday 10:00 - 17:00

Telephone: 0191 261 1103



How to find us

Things to do nearby...

Shieldfield Art Works

The Biscuit Factory

The Factory Kitchen at The Biscuit...

Star and Shadow Cinema


Thali Tray

Under the Bridge

Victoria Tunnel Tour

The Ship Inn

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