John Lewis & Partners

We aim to keep our website as up-to-date as possible but due to the ongoing situation, it is still recommended to check the business website before you visit. Please only visit venues in your household or support bubble and be aware of the 10pm curfew at pubs, restaurants and late-night leisure venues.

Telephone: 0191 232 5000

John Lewis Secondary Resized DC

Is John Lewis in Newcastle open?

John Lewis intu Eldon Square reopened on Thursday 25 June. There are comprehensive safety and cleaning measures in place which you’ll notice when you visit. You can find out all the latest information on shop opening hours, changes to services, returns drop boxes and details on how to safely visit here.

John Lewis & Partners has been an integral part of Newcastle’s high street since it was founded as Bainbridge in 1838. Situated in intu Eldon Square shopping centre, John Lewis & Partners offers four floors of the best in beauty, fashion, homewares and technology alongside dining outlets including the ever popular Filmore & Union whose balcony overlooks shoppers below. A bureau de change and export facilities are also available considering all needs.

The Beauty Retreat offers treatments for nails, brows and lashes, as well as pedicures, waxing, tanning, make-up, facials and massages, a perfect way to relax and unwind, away from the hustle and bustle. Situated on the ground floor, you can browse the extensive beauty hall after your treatment where you can choose from the latest brands in beauty and make-up such as Becca, Dior and Estee Lauder.

Tailor-made holidays with a difference can be booked on floor one at the in-store travel agent, Kuoni who can make your travel dreams a reality. Find your faraway place from over 80 destinations with the experts in travel.

If your family is expanding and you need some advice on what to buy, then appointments can be booked with the in-store nursery expert, who will help you find everything you need when becoming parents. Impartial advice will be given to suit a variety of lifestyles and budgets, and the appointments are free of charge.

You can also treat yourself to the Personal Stylist service, where a stylist will give you expert advice in the comfort of their luxurious advisory suite. Similarly, if it’s your home that needs a bit of a makeover, John Lewis are on hand to offer style advice, whether it’s a particular room that needs a refresh, or the entire home. For more information or to book up please call +44 (0)191 232 5000.

Useful Information

Opening Hours

Monday 09:00 - 20:00

Tuesday 09:00 - 20:00

Wednesday 09:00 - 20:00

Thursday 09:00 - 20:00

Friday 09:00 - 20:00

Saturday 09:00 - 19:00

Sunday 10:30 - 17:00

Telephone: 0191 232 5000


How to find us

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